My stream keeps cutting in and out... or stopping, what can I do? Due to the nature of the Internet, sometimes congestion or Internet traffic can cause what is most commonly referred to as "buffering." This is where the audio seems to cut in and out, or stop altogether. This can be caused by a multitude of reasons such as:
- Your internet provider is overloaded with users. Like commuting on freeways, traffic on the Internet is subject to traffic jams. When things are busy on the Internet, part of the audio information can be lost. When too much information is lost, the tuner will have trouble playing our stream.
- Bad connection to your Internet Service Provider. You may have a poor connection to the Internet. If you're using a dial-up connection with a modem, try disconnecting then reconnecting to the Internet. Sometimes this will give you a better connection.
- There is an outage on the Internet in the path that you take to get to our servers. Just like electrical power failures, Internet failures can sometimes play havoc when attempting to connect to our stream.
- You are running too many things on your computer at the same time. Close all unnecessary programs.
- Surfing the web while listening to our Internet stream. If you try to view a web page with lots of graphics, you may not have enough capacity to simultaneously listen to our Internet stream (which requires a lot of processing power from your computer).
- Our servers are having issues or your computer is just plain slow!
