BMV Can’t Issue IDs the Day Before Election
UPDATE | Nov. 5, 7:30 a.m.
The technical issue that was preventing the Indiana BMV from completing transactions on Monday has been resolved.
All branches scheduled to be open for Election Day opened at 6 a.m. and will remain open until 6 a.m.
The technical failure experienced on Monday, November 4 has been resolved. All branches scheduled to be open for Election Day will open at 6:00 a.m. today and will be able to process transactions. Those branches will remain open until 6:00 p.m.
— Indiana BMV (@INBMV) November 5, 2019
INDIANAPOLIS—Indiana’s Bureau of Motor Vehicles was unable Monday to complete any transactions, which means no ID could be issued for people who might need one to vote.
The BMV blamed the problem on one of their vendors. The problem affected all branches and kiosks. It also affected myBMV.
Customers who visited a branch during the outage were offered the opportunity to wait for services to return or provide branch staff with their contact information to receive a call as soon as transactions could be completed, read a news release from the BMV.
The BMV serves customers the day before the election as well as on Election Day to ensure all Hoosiers that want to vote have the opportunity to get identification.
“We understand the BMV plays a critical role leading up to Election Day helping Hoosiers get necessary identification to vote. We will work with our vendor until this issue is resolved,” said BMV Commissioner Peter Lacy. “We will work diligently with IDEMIA to ensure this issue does not occur in the future.”
Branches will be open Election Day.